"Robert M responded to my home on time and i immediately knew he was very knowledgeable about a/c units. He prescribed the precise system I had researched! From that point, we needed to negotiate price and scheduling for two 3-ton units. Negotiate he did! He called his office to first check availability and then he pitched my offer. In minutes we were in accord. I wanted a quick install and he arranged it for the next day! My final concern was the quality of the installers. He promised me the best installers - and they were! They were prompt and professional. They worked as a team and seemed happily tight knit. I called Robert M to tell him he did not exaggerate. We had one small misunderstanding on the thermostats, but Robert immediately got that resolved. I wish I could give 10 stars. Thank you Robert M!"
"All technicians were very friendly and very professional. Our a/c went out so we had to get another one. The technician Ryan came out and went over the options. We picked one and they had a new a/c in 3 days. The are very responsive, the ladies at the office are really understanding when you call. All the technicians are super, Ryan, Kyle, Pat and Lorenzo. We would definitely recommend them."
"Our thermostat shorted out and caused the heat to kick on and stay on. Dispatch from Emergency Air Heating and Cooling scheduled someone to come out as soon as possible that worked for my work schedule. Nick was courteous, professional, and provided all of my options once he diagnosed that it wasn’t the heating unit or an electrical issue. I appreciate the responsiveness and continuous communication letting me know about the arrival window as well as who I should expect to be at my door (a photo and short bio of their professional employee was sent 30 minutes prior to his arrival)! That is fantastic since there are so many scams out there. What a great experience from start to finish. Emergency Air Heating and Cooling is programmed in my phone now and are the only ones I will call for maintenance and diagnostics issues. Thank you, Nick!"
"Emergency Air did a splendid job in replacing our AC unit on Jan. 13th and installing a smart thermostat. My wife and I are thrilled with Caleb and the installation crew."
"Joe was friendly and serviced my unit as under contract. Suggested I installed a surge protector and explained the reasons. I did it and he completed the job very satisfactory. Happy customer. We have used this company 8 years and no problems."
"10 🌟 We had them install a new AC May 2021. Very professional and knowledgeable. Had a few things pop up that they took care of immediately. Had problems with air flow several times no fault of theirs and they returned and fixed it until we were perfectly satisfied. I can't say enough about their customer service!! The best in the industry from guy who came out to give us an estimate, the office staff, installers, and maintenance...outstanding!! Every single employee enjoyed what they were doing and told us they loved working for Emergency AC. Everyone was kind, considerate and professional! I HIGHLY RECOMMEND EMERGENCY AC!! THE BEST!!"
"We have a service contract with Emergency Air, we knew one air conditioning unit was getting old and having issues. Robert Mitchell was the service guy and he was amazing. Prompt, efficient, friendly and so knowledgeable. He gave us the options available and his recommendation, which we went with, to replace the whole system. He was able to get us offers, discounts, add ins etc. We could not be more pleased with his service and the service at Emergency Air. They are highly recommended by us."
"Nate was excellent. Explained in details that were understandable. Next day service was a big plus when you're without a/c. Looking forward to having my new unit installed within the week."
"We just had our yearly inspection after an installation. Brandon arrived on time and was professional and thorough. He made a few suggestions after his inspection, but he did not make a hard sell of upgrades. From the first person who contacts you to the service technician, everyone is polite, professional, and knowledgeable. Everyone takes the time to listen to your concerns and presents options only."
"Kudos to Nate Sowa, great guy, friendly, awesome! Very helpful! He needs a raise! New carrier system going in on Friday! Can’t wait! Outstanding service!"
At Emergency Air, we approach every AC service call with a priority on repairing and saving your current system. You can expect clear explanations of findings, options on repair and replacement solutions, and timely completion of your repair or replacement order. Our dedication to our customers is demonstrated by over 800 Google 5-star reviews. We’re proud of that feedback and appreciate the support. Our customers are our #1 priority, and you can take comfort that our 100% Satisfaction Guarantee is more than just a promise. We live it day in and day out, year after year.