About Us

Why Emergency Air?

Do a quick Google search for “Arizona air conditioning service” and you’ll see hundreds (or thousands) of companies who would like your business.

It’s easy to understand why.

In our climate, air conditioning isn’t a luxury, it’s a necessity. On our hottest summer days, properly-functioning air conditioning is as crucial to survival as oxygen and water.

But with so many services vying for your attention, why choose Emergency Air?

First and foremost, though, we ask you to consider our reputation. Just check our ratings on Angie’s List; our satisfied clients not only repeatedly praise our work, prices and customer service – they’ve made us an Angie’s List Super Service award winner three separate times.

We’re extremely proud of that recognition. And we look forward to providing you with top-quality, affordable and responsive service whether you need a stand-alone unit, whole-home air conditioning (and/or heating), or emergency repairs.

What Makes Emergency Air Different?

Emergency Air: Dedicated to Customer Service
Most companies promise exceptional client service, but very few deliver. At Emergency Air, we make it a priority to provide the best equipment, service, pricing and customer experience available anywhere in Phoenix and the Valley.

BBB A+ Rating for 14 Years

This rating represents the Better Business Bureau’s opinion of how well a company interacts with its clients, measured by metrics such as number of (or lack of) complaints received, responsiveness, transparency and honorable behavior. There’s no higher rating than A+, and the BBB’s continuing A+ rating for Emergency Air means a lot to us.

Three-time Angie’s List Super Service Award Winner

This award is completely based on client reviews. It is given to very few companies, and repeat winners are even rarer. We’re honored to have received the Super Service Award three separate times, and appreciative of our clients whose glowing reviews are responsible for our selection.

More than Twenty Years of Experience in Residential Service

We often recommend Carrier or Trane systems to our clients. But in more than two decades we’ve worked on every manufacturer’s equipment and every type of residential HVAC system ever built. We’re able to use that experience to provide the service your air conditioning or furnace needs, quickly and for a low price.

Accurate, Up-Front Pricing with NO Overtime Fees

We’re not just a company, we’re people – and we deal with service companies, too. That means we share our clients’ frustration with inaccurate or deceptive pricing, and have resolved from the beginning to be completely transparent with every client. We provide accurate, up-front estimates before we start work, and we don’t sock you with unexpected overtime fees, either.

Expertly-trained Professional Techs Committed to Your Comfort

Our expert staff understands what it’s like to be in an Arizona home without air conditioning, and how disruptive the installation of a new system can be. Everyone who works for Emergency Air is committed to – first and foremost – repairing or installing your system as quickly as possible, and giving you an accurate forecast of how long the job will take.

Two-year Labor Warranty on New Systems

We couldn’t ask clients, in good conscience, to trust our work if we didn’t trust it ourselves. That’s why we back up every new installation with a two-year warranty on all labor, in addition to our one-year guarantee on new systems.

On-time Arrival or the Service Call is FREE

This says it all. We know your time is valuable, and we don’t believe in making customers wait around as if we were a utility company. We show up when we promise, and if we run into a rare but unavoidable delay, we pay for the service call. Not you.

Every Customer is Our Top Priority

Our vision is to be recognized by the community and the HVAC industry for our practices, standards and ethics. That begins and ends with providing complete satisfaction for every one of our clients: homeowners and businesses, cooling, heating and/or air purification customers, full installations or repairs. We like to say that our goal is to promise a lot – and deliver even more.

We’re not just another outpost for a giant national corporation. Arizona is our home, and Emergency Air is an important part of our lives. We understand the challenges of providing effective air conditioning for homes and businesses in Phoenix and the Valley, and we take pride in providing cost-effective solutions for our neighbors and friends throughout the area. Call Emergency Air today and experience the difference we provide to our customers.

4360 W Chandler Blvd #1 Chandler, AZ 85226

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